Investors were unable to log on to their accounts on ICICIdirect.com, a wing of ICICI Securities that offers retail trading and investment services.
When contacted, a spokesperson from ICICI Securities said that "the problem was due to a technical snag and we are trying to address it".
"However, people willing to square-off the open positions were able to execute orders through phone," she added.
In a message to investors on its website, the company said, "ICICI Direct is currently unavailable due to technical issues. We will be available shortly."
ICICI Securities Ltd is the largest equity house in the country that provides end-to-end solutions (including web-based services).
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